new rummy

new rummy App support

Contact
+91 9007746824

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new rummy:

Q1: How to log in after installing the new rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP, you can initiate a live chat with the app's support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. We'll assist you in completing the necessary changes.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After installing the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The new rummy:

Q1: What is the minimum withdrawal amount in the new rummy?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher than in other apps. Withdrawals are only possible for earned gaming funds, not bonus amounts. This means you can only withdraw money you've earned through gameplay, not any free rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC details are complete and submitted in the app, including saving your Aadhar card, UPI details, and all bank account information. This information is required to facilitate the process. Saving these details in the app will enable you to move forward with the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services facilitate a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, causing delays of up to 24 hours. This longer wait time is an exception to the app's otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games, but it's the money earned from those games, not the bonus itself. The bonus amount can be used to play games, but the funds earned from those games are what can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.

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